Customer Resources

Congratulations on your purchase from Pioneer Millworks! Your reclaimed wood was painstakingly crafted by our shop to give you generations of use and enjoyment. To ensure that your project comes out just the way you envisioned it and lasts for generations, please take the time to review the applicable documents listed on the right. You’ll find detailed information on acclimation, installation, finishing, maintenance, and more. Should you have any questions about your individual project, please feel free to contact your sales representative any time:


Farmington, New York

Headquarters to both Pioneer Millworks and our sister company, New Energy Works Timberframers, you'll find our offices, showroom, main shop, timber frame shop, and 9 acres of reclaimed wood — just waiting to be given new life as timbers, flooring, siding, and other fine wood products. We're looking forward to giving you a tour.


  • Get directions from Google Maps here.

  • If you're using a GPS or mapping program and you want to find us on the first try: Route 96 & Route 332, Farmington, NY 14425  Note: 1180 Commercial Drive is our mailing and large load delivery address only.

  • From the New York State Thruway (I-90): Take exit 44 (Farmington/Canandaigua) and head south on Route 332. At the second stoplight take a left, onto Route 96 east; you'll find us on the left, behind the Comfort Inn, less than a quarter mile from the stoplight. Turn left as if you're going to the Comfort Inn (we share the driveway), follow the drive around behind the Comfort Inn. Our building is grey with a red roof.



Portland, Oregon

 Our Portland Design Studio is a short distance from the Willamette River, just off Route 99E. Just follow the directions from Google and look for the green building on the corner of Ivon and 6th with the Pioneer Millworks sign.

  • Get directions from Google Maps here.