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YES!
We Love Custom Projects
We're artists, fine woodworkers, designers, and crafstmen. If you don't see a product here or elsewhere, but you have an out-of-the-box vision, share it with us, we'll meet it head on. Call it speciality, custom, or craft intensive, eitherway our staff will work with you to create a remarkable product.
Color & Character
This is the creative part, and it is entirely up to your imagination (and your specs and budget, of course).
From custom finishes to custom lengths/widths to unusual species or wood with unusual character, we can do it. Here are just a few speciality finishing techniques we offer:
- Staining (custom colors and finishing)
- Carmelizing
- Hand rubbed finishes
- Wire brushed
- Custom sizes
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Our Pioneer Millworks culture is socially and environmentally responsible and therefore use techniques and products that are in line with our ethos. We invite you to learn more by visiting Earth Shared.
This all depends on the final product.
We're open to any type of installation.
If we create a custom product for you, we sure would love to hear from you. Send us a review to info@pioneermillworks.com.
SQUARE FOOTAGE CALCULATOR:
Don’t worry, you don’t have to revisit middle school math to figure out how much flooring you’ll need – we make it easy!
Flooring, wall paneling, and ceilings are typically ordered by the square foot. To calculate how much you'll need, enter the width & length of the area you’re working on. If your room has an odd shape, enter in the width & length of each area and add them up. Our calculator adds 7% overage to allow for trimming & cutting on the job site. Some overage should be as high as 12%, depending on the project. Our wood experts can help you determine just how much to order.
SHIPPING DETAILS:
Our end:
Your order will be shipped via common carrier in most cases, which allows us to get the best shipping rates possible for you. Orders of flooring, lumber, and millwork are packaged in small “hand-bundles” that can be picked up by one or two people, and then stacked on a larger skid. We then wrap your order in lumber wrap, and shrink wrap the ends of the skid for maximum weather protection.
Your end:
Unloading your material from a truck is quite easy with some extra helpers on hand. The wood comes bundled in manageable sections that in most cases one person can carry at least one bundle.
Costs:
Since each order is different, it is difficult to estimate a typical freight cost, however If you’d like some ideas of the shipping cost for your order, please give us a call.
WOOD FLOORING QUALITY GUARANTEE:
All of Pioneer Millworks wood floors are custom-crafted to the highest standards. Each plank goes through numerous inspections for quality of grading & milling throughout the manufacturing process. We urge you and your installer to inspect your flooring prior to installation. If you are not 100% satisfied with your flooring, please contact us prior to any cutting, nailing, or installation and we will replace any materials which do not meet the grade specifications and information on your signed order confirmation. We reserve the right to require photographs of, or the return of, any material in question prior to the release of replacement flooring. Pioneer Millworks will not accept returns of, or replace, any materials which have been cut or installed once leaving our shop, or damaged in return transit due to improper or insufficient packaging.
WOOD FLOORING & LUMBER WARRANTY:
Pioneer Millworks warrants to the original purchaser that the flooring and/or lumber materials provided by us will be per the specifications set forth on our Grade Specifications and your signed order confirmation. All materials will be kiln-dried to an average moisture content of 8% or less at the time of shipment from our plant. Flooring and other materials that are kiln-dried will be free of insect infestation at the time of shipment from our plant.
PRE-FINISHED FLOORING WARRANTY:
Pioneer Millworks warrants that our factory-applied UV-cured Aluminum Oxide finish will not separate for a full 20 years from the original date of purchase. This warranty does not apply to other types of finishes applied by Pioneer Millworks. This warranty is non-transferrable.
ENGINEERED FLOORING WARRANTY:
Pioneer Millworks warrants to the original purchaser that the wear layer will not separate from the platform for the lifetime of the floor under normal use and conditions.
EXCLUSIONS TO THE ABOVE WARRANTIES:
- Changes in the wood due to improper storage, handling, acclimation, or installation. This includes cracks, checks, and color variations, as well as changes to the shape or dimension of the wood by any other cause than the manufacturing or inherent character of the wood.
- Deficiencies of, and/or improper preparation of the subfloor.
- Insect infestation following shipment from our plant.
- Marks, dents, scratches, dings in the flooring or finish caused by pets, shoes, casters, wheels, furniture, or other sources.
- Falling and/or dropped objects which can dent or fracture the flooring or the finish.
- Moisture penetration of any type, from any surface or direction.
- Construction traffic abuse to the surface of the flooring or finish.
- Finishes applied by you or the installer, including re-surfacing or re-coating.
- The normal wearing of the flooring or finish in an area, unusual/heavy foot traffic, spiked shoes and/or heels, including a reduction of sheen or gloss level of the finish.
- Changes in the natural wood caused by any stain or finish applied at the factory, or by you or the installer.
- Use of the wood in a commercial setting of any type, unless agreed upon prior to purchase, by Pioneer Millworks and the client.
